What is an MVNO?

MVNO stands for “Mobile Virtual Network Operator“, and as such, an MVNO does not own or have its own infrastructure ( wireless cell phone towers), but rather buys wholesale minutes, data and text from major carriers to resell to you under its own brand name.

What is 3G?

3G, standing for third generation, is the third generation of wireless mobile telecommunications technology. 3G finds application in wireless voice telephony, mobile Internet access, fixed wireless Internet access, video calls and mobile TV.
3G telecommunication networks support services that provide an information transfer rate of at least 2 Mbit/s.

What is USIM?

SIM (Subscriber Identity Module) is a memory chip used in mobile phones. The term SIM is used to denote a 2G application. USIM (Universal Subscriber Identity Module) card is also a SIM card for 3G services. USIM provides enhanced features than compared to SIM like enhanced security, etc.
USIM initiates actions which can be used for various value-added services delivered over mobile devices (paying different charges, video contact, etc.).

What is NFC?

Near-field communication (NFC) is a set of communication protocols that enable two electronic devices, one of which is usually a portable device such as a smartphone, to establish communication by bringing them within 4 cm (1.6 in) of each other.
NFC devices are used in contactless payment systems, similar to those used in credit cards and electronic ticket smartcards and allow mobile payment to replace/supplement these systems. This is sometimes referred to as NFC/CTLS (Contactless) or CTLS NFC. NFC is used for social networking, for sharing contacts, photos, videos or files. NFC-enabled devices can act as electronic identity documents and keycards.

What is a 4G SamanTel SIM Card?

4G is the fourth generation of broadband cellular network technology, succeeding 3G. A 4G system must provide capabilities defined by ITU in IMT Advanced. Potential and current applications include amended mobile web access, IP telephony, gaming services, high-definition mobile TV, video conferencing, and 3D television.

What services SamanTel provide for its subscribers?

• SMS, with Delivery Report
• Call Waiting
• Call Divert
• Call conference
• Call Barring
• Email by SMS
• Cell-Broadcasting
• Value added services
• SIM card ownership change
• SIM card replacement
• Distorted SIM card change
• SIM card blocking
• SIM card Unblocking
• Document amendment

How to buy SamanTel SIM card?

You can purchase your SIM card online through SamanTel’s website (www.SamanTel.ir). For further information, please click on sales and service centers button. By entering your region, nearest service center will be shown on the map.

What identity document do I need to buy a SIM card?

National ID card
Passport (for foreign subjects)
The presence of the owner himself (herself) or his/her representative is compulsory while registration.

How much is SamanTel charges?

10000 Rial, VAT included
50000 Rial, VAT included
100000 Rial, VAT included
200000 Rial, VAT included

How many SIM cards can be registered under the same name?

According to current laws each subscriber could buy at most 7 SIM cards.

What is SamanTel customer call service number?

• 9999
• 09999999000 (from Fixed lines and other SIM cards))

How can I get more information about SamanTel?

You can obtain complete information about SamanTel by contacting Customer Service Center at 099999999000.

How can I get some information about call charges?

This information is located in the SamanTel SIM card envelope in the Call for Pricing. If you do not have access to the Tariffs tab, contact SamanTel’s Subscriber Service Center, or visit the SamanTel website on the Plans and Tariffs page..

Which cities are covered by SamanTel antenna?

Refer to the coverage area for detailed information.

Is SamanTel Roaming activated abroad?

Yes, many countries, especially neighboring states, have Roaming contract with SamanTel.

What services are provided by SamanTel?

Document transfer – SIM card replacement – Corrupted card – Document registration for SIM card without information – Block – Withdrawal – Document modification – SIM card sale

Where can I get SIM card and SamanTel charging card?

You can purchase a charge card and SIM card through the SamanTel website online or by visiting the SamanTel affiliate, the Saman Bank branch offices, and SamanTel’s authorized dealers (see the distribution and sales center page).

How is SamanTel roaming?

For more information, visit the Products & Services page or contact SamanTel’s affiliates.