FAQ

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Samantel SIM Cards

Top-up and Bill Payment

Plans and Services

Samantel Modems

Mobile Network Generations

  • National ID Card
  • Birth Certificate

Entire country

To receive the postal barcode for your order, you can contact the Samantel Call Center at 021-87640

SIM cards are active from the moment they are delivered to the subscriber, and Samantel does not plan to sell inactive SIM cards.

To know the number of the purchased SIM card, you can contact Samantel Customer Care at 021-87640

  • In-person visit to Samantel's central office.
  • In-person visit to Samantel's authorized representatives.
  • Contact Samantel's Call Center remotely.

To obtain information about active plans, you can follow the official Samantel website and Instagram page.

www.instagram.com/samantel